E-ZPass is administered and maintained by the Virginia Department of Transportation (VDOT). VDOT E-ZPass Customer Service can be reached at firstname.lastname@example.org or call, toll-free, 877-762-7824.
Please contact the ERT Customer Service Center for questions regarding Pay by Plate accounts at customerservice@DriveERT.biz or toll-free at 855-ERT-ROAD.
*The Elizabeth River Tunnels toll rate increase schedule is in the Comprehensive Agreement, Amendment 3.
View Previous Toll Rates.
Holidays that will be considered off-peak are:
- New Year’s Day
- Memorial Day
- Independence Day – 4th of July
- Labor Day
- Thanksgiving Day
- Christmas Day