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Contact DriveERT Customer Care

DriveERT Customer Care Center

Questions? Our Customer Care Center is the best place to get answers about your account, pay a bill, set up a recurring plan and more. There are several different ways to get in touch.

Ways to Contact

  • Visit 700 Port Centre Parkway
    Portsmouth, VA 23704
    Monday – Friday: 7:00 a.m. to 7:00 p.m.
    Saturday: 9:00 a.m. to 1:00 p.m.
  • CallLocal: 757-837-0840
    Toll Free: 855-ERT-ROAD
  • EmailPlease include or be ready to provide your name, statement number and/or account number so our Customer Care Representatives can easily help you with your account Send Message