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Pay the Lowest Tolls with E-ZPass

Switch to E-ZPass and save more than 60 percent when traveling through the Downtown and Midtown Tunnels.

  • No deposit required
  • No monthly maintenance fees
  • $35 fee goes directly toward the tolls you use – the transponder is free!
  • Set it and forget it with automatic replenishment

Get Your E-ZPass Today

Order online at www.ezpassva.com
Call toll-free at 877-762-7824
Stop by the DriveERT Customer Care Center at 309 County St, Portsmouth, VA 23704

Prefer to manage your account with cash? You can also purchase an E-ZPass Reload Card at the DriveERT Customer Care Center.

Why Tolls?

The Elizabeth River Tunnels Project had been a top priority for the Hampton Roads region for many years. Since the Midtown Tunnel was originally built, population increased nearly 70 percent and tunnel usage had gone up by 600 percent. Additional capacity was greatly needed. To ease congestion, a new westbound two-lane tunnel adjacent to the existing Midtown Tunnel was crucial, as was the MLK Expressway Extension and improvements to the Downtown Tunnel and other associated roadways.

In 2011, a Public-Private Partnership (P3) was formed between Elizabeth River Crossings OpCo, LLC (ERC) and the Virginia Department of Transportation (VDOT). Under this comprehensive agreement, VDOT maintains ownership of the infrastructure and oversees ERC‘s activities, while ERC constructed the facilities and will continue to finance, operate and maintain them for a 58-year concession period. In order to offset the need for public allocations to fund the facilities, tolling at the Elizabeth River Tunnels began February 1, 2014 and will continue through April 13, 2070. Toll rates at the Elizabeth River Tunnels are at the lowest possible amounts to adequately fund the finance, operations and maintenance of all ERC facilities, including the Midtown and Downtown Tunnels, the MLK Expressway, and approximately 51 lane miles of associated roadways.

Toll Rates will Increase January 1, 2019

VDOT Toll Relief Program for Norfolk and Portsmouth Residents

In partnership with Elizabeth River Crossings OpCo, LLC (ERC), VDOT developed the Toll Relief Program to help offset the cost of tolls for Norfolk and Portsmouth residents who are most financially stressed. Once approved for the program, participants must link their E-ZPass transponder to the special code on their acceptance form. When participants take eight trips or more through the Midtown or Downtown Tunnels in one month with their E-ZPass transponder, a 75-cent refund will be credited to their E-ZPass account, with no limit on the number of discounted trips in a month.

Are You Eligible?

To qualify, participants must:

  • Reside in Norfolk or Portsmouth
  • Earn $30,000 or less per year
  • Have or open a Virginia E-ZPass account
  • Take eight trips or more during a calendar month through the Downtown or Midtown tunnels

Ready to Apply?

Apply in-person between Dec. 1, 2018 and Feb. 15, 2019 at two E-ZPass Customer Service locations:

  • Norfolk E-ZPass Customer Service Center
    1701 Church St.
    Norfolk, Virginia 23504
    Hours: Monday – Friday: 9 a.m. – 7 p.m. Saturday: 12 p.m. – 5 p.m.
  • Portsmouth E-ZPass Customer Service Center
    4010 Victory Boulevard
    Portsmouth, Virginia 23701
    Hours: Monday – Friday: 9 a.m. – 7 p.m. Saturday: 12 p.m. – 5 p.m.

Bring your proof of residency and proof of income.