Contact Us

E-ZPass is administered and maintained by the Virginia Department of Transportation (VDOT). VDOT E-ZPass Customer Service can be reached at or call, toll-free, 877-762-7824.

Pay by Plate
Please contact the ERT Customer Service Center for questions regarding Pay by Plate accounts at or toll-free at 855-ERT-ROAD.

ERC Public Affairs
(757) 932-4400
152 Tunnel Facility Drive
Portsmouth, VA 23707